Privacy Policy

This Privacy Policy explains how GSignalX collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and other European data protection laws.

Proprietary Trading Service Provider

Not a regulated financial institution

Last Updated: January 2026

GDPR Compliant

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). You have full control over your personal data and can exercise your rights at any time.

Operating Entities

TECH 4 BUSINESS BRANDING ENTERPRISES

BN Number: 8560615

Gocity Manage Service S.R.L

RC Number: IT - 04886750274

Contact: support@gocitygroup.org

Last Updated: January 2026

Your Data Protection Rights (GDPR)

Right to Access Your Data

Right to Rectification

Right to Erasure (Right to be Forgotten)

Right to Data Portability

Right to Object to Processing

Right to Lodge a Complaint

1. Introduction

This Privacy Policy explains how GSignalX (operated by Gocity Group entities) collects, uses, processes, and protects your personal data.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

This policy applies to all users of our services, including traders, investors, and visitors to our platform.

2. Data Controller

The data controllers for your personal information are:

• TECH 4 BUSINESS BRANDING ENTERPRISES (BN: 8560615)

• Gocity Manage Service S.R.L (RC: IT - 04886750274)

You can contact our Data Protection Officer at: support@gocitygroup.org

3. Data We Collect

We collect various types of information to provide and improve our services:

3.1 Personal Identification Data

Name, email address, phone number
Date of birth and age verification
Address and country of residence
Government-issued identification (for KYC compliance)
Payment information and billing details

3.2 Trading and Account Data

Trading account information and credentials
Trading history and performance metrics
Bot configuration and usage patterns
Signal reception and execution records
Profit/loss data and portfolio information

3.3 Technical and Usage Data

IP address, device information, and browser type
Login timestamps and session data
Platform usage patterns and feature interactions
Cookies and similar tracking technologies
Communication logs and support interactions

3.4 Financial Data

Subscription payment history
Profit-sharing calculations and distributions
Banking information for withdrawals
Transaction records and invoices

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

4.1 Contractual Necessity

Processing necessary to provide services you've subscribed to, including signal delivery, bot execution, and managed trading.

4.2 Legal Obligation

Compliance with KYC/AML regulations, tax reporting, and regulatory requirements.

4.3 Legitimate Interest

Service improvement, fraud prevention, security, and customer support.

4.4 Consent

Marketing communications and optional features (you may withdraw consent at any time).

5. How We Use Your Data

We use your personal data for the following purposes:

Service Provision: Delivering signals, executing bot trades, and managing trading accounts
Account Management: User authentication, subscription management, and billing
Performance Tracking: Calculating profits, monitoring trades, and generating reports
Communication: Service updates, support responses, and important notifications
Compliance: KYC/AML verification, regulatory reporting, and legal obligations
Security: Fraud detection, account protection, and system security
Improvement: Analyzing usage patterns to enhance services and develop new features
Marketing: Promotional communications (with your consent)

7. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA).

When we transfer data internationally, we ensure appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Adequacy decisions confirming adequate protection levels

• Explicit consent for specific transfers where required

We ensure all transfers comply with GDPR requirements and provide equivalent data protection.

8. Data Security

We implement industry-standard security measures to protect your personal data:

Encryption: Data encrypted in transit (TLS/SSL) and at rest
Access Controls: Role-based access and multi-factor authentication
Monitoring: Continuous security monitoring and intrusion detection
Regular Audits: Periodic security assessments and vulnerability testing
Employee Training: Staff trained on data protection and security practices
Incident Response: Procedures for detecting and responding to data breaches

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Active Account Data: Retained while your account is active

• Trading Records: Retained for 7 years for tax and regulatory compliance

• Communication Logs: Retained for 3 years for legal and quality purposes

• Marketing Data: Retained until you withdraw consent

After retention periods expire, we securely delete or anonymize your data.

10. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data (subject to legal obligations)
Right to Restriction: Request limitation of data processing
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or marketing
Right to Withdraw Consent: Withdraw consent for consent-based processing
Right to Lodge a Complaint: File complaints with supervisory authorities

11. Exercising Your Rights

To exercise any of your data protection rights, contact us at:

Email: support@gocitygroup.org

Subject: Data Protection Request

We will respond to your request within 30 days as required by GDPR.

We may require identity verification to process certain requests.

Some rights may be limited by legal obligations or legitimate business needs.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality and security

• Performance Cookies: Help us understand usage patterns and improve services

• Functional Cookies: Remember your preferences and settings

• Marketing Cookies: Track campaign effectiveness (with your consent)

You can control cookie preferences through your browser settings. Disabling essential cookies may limit platform functionality.

13. Children's Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

If we become aware of data collection from someone under 18, we will delete it promptly.

Parents or guardians who believe we have collected minor data should contact us immediately.

14. Automated Decision-Making

Our trading bots and algorithms make automated trading decisions on your behalf when you subscribe to bot services.

You explicitly consent to automated trading when activating bot services.

You can withdraw consent and disable automated trading at any time through your account settings.

We do not use automated processing for decisions significantly affecting your legal rights without human oversight.

Risk parameters and trading limits can be configured to control automated decision-making.

15. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

Material changes will be communicated via email and platform notifications.

The "Last Updated" date at the top indicates when changes were made.

Continued use of services after updates constitutes acceptance of the revised policy.

We encourage you to review this policy periodically.

16. Contact and Data Protection Officer

For privacy-related questions, concerns, or requests, contact:

Data Protection Officer